Global Self-Service Portal Market Trends 2022 | Segmentation, Outlook, Industry Report to 2028

The do-it-yourself trend plays an important role in the growth of the global self-service portal market. A self-service portal is a web site that is configured as a self-help or self-service feature. The self-service portal allows customers to find information,request services,register and solve problems. Self-service portals are considered”electronic front doors”, where customers can get services.

The self-service portal saves time, allows users to control the time and place they want, and provides 24/7 support. Vendors can integrate mobile and social platform compatibility with self-service portals, allowing customers to quickly resolve technical issues and provide crowdsourced proven solutions.

Scope of the Report

The research study analyzes the global Self-Service Portal industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:

Recent Developments

o Market Overview and growth analysis

o Import and Export Overview

o Volume Analysis

o Current Market Trends and Future Outlook

o Market Opportunistic and Attractive Investment Segment

Segmentation Based on the Type of Deployment:

The self-service portal market is segmented based on the type of deployment into on-premise and SaaS.

Segmentation Based on the Size of Enterprises: 

The self-service portal market is segmented based on the size of enterprises into small, medium and large enterprises.

Segmentation Based on the Business Model:

The self-service portal market is segmented based on the business model into B2B, B2C and others.

Key players in the Global Delf-Service Portal Market are HappyFox Inc., MYOB Technology Ptv Ltd., Zendesk, Meemim Inc., Kayako, Freshworks Inc., Zoho Corp., BMC Software Inc., and Freshworks Inc., among others.

Geographic Coverage

o North America Market Size and/or Volume

o Latin America Market Size and/or Volume

o Europe Market Size and/or Volume

o Asia-Pacific Market Size and/or Volume

o Rest of the world Market Size and/or Volume

Key Questions Answered by Self-Service Portal Market Report

1. What was the Self-Service Portal Market size in 2019 and 2020; what are the estimated growth trends and market forecast (2022-2028).

2. What will be the CAGR of Self-Service Portal Market during the forecast period (2022-2028)?

3. Which segments (product type/applications/end-user) were most attractive for investments in 2022? How these segments are expected to grow during the forecast period (2022-2028).

4. Which manufacturer/vendor/players in the Self-Service Portal Market was the market leader in 2020?

5. Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.