Cloud BPO Market Global Trends, Market Share, Industry Size, Growth, Opportunities and Market Forecast – 2021 to 2027

The Cloud BPO Market is expected to grow to US$94,522.7 million by 2027, from US$31,580.0 million in 2016.

Business Process Outsourcing (BPO) is the process of hiring a third party to handle ongoing or planned activities for HR accounting, internal business functions, non-core functions, etc. This includes the practice of transferring public services to private enterprises. Cloud Bpo has a number of benefits that increase the flexibility of the company and speed up various business processes. Cloud-based BPO introduces BPaaS to enhance the outsourcing process. Increased automation can reduce labor costs. It has wide applications in banking and insurance, retail and manufacturing and many other sectors.

Market Segmentation

By Services

• Human Resource
• E-Commerce
• Finance and Accounting
• Customer Care
• Sales & Marketing
• Others

By Vertical     

• BFSI
• Telecom & IT
• Healthcare
• Automotive
• Manufacturing
• Food and Beverage
• Power & Energy
• Consumer Electronics
• Others

Key Players

• Infosys Ltd.
• HCL Technologies Ltd.
• Genpact Ltd.
• Capgemini SE
• CA Inc.
• Atos SE
• Tata Consultancy Services Ltd.
• DXC Technology Company

Scope of the Report

The research study analyzes the global Cloud BPO industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:

Recent Developments

o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment

Geographic Coverage

o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume

Key Questions Answered by Cloud BPO Market Report

1. What was the Cloud BPO Market size in 2019 and 2020; what are the estimated growth trends and market forecast (2021-2027).

2. What will be the CAGR of Cloud BPO Market during the forecast period (2021-2027)?
3. Which segments (product type/applications/end-user) were most attractive for investments in 2021? How these segments are expected to grow during the forecast period (2021-2027).
4. Which manufacturer/vendor/players in the Cloud BPO Market was the market leader in 2020?
5. Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.