Customer Information System Market Global Trends, Market Share, Industry Size, Growth, Opportunities and Market Forecast – 2021 to 2027

Customer Information System Market size exceeded USD 1.5 billion in 2019 and is poised to register CAGR of nearly 10% between 2021 and 2027.

A Customer Information System (CIS) can be defined as a useful application for customer relationship management that allows easy customization of databases made up of custom fields and supporting services such as water, gas, and electric utility billing through CIS software. Having custom fields in CIS allows the system to adapt to your business without the need to update existing software. Expansion of CIS use and adoption can be observed over the forecast period.

Market Segments

By Component:

• Solutions
• Services

By Service:

• Legacy extension consulting service
• Customer Information System implementation service
• Support service

By Application:

• Water and wastewater management
• Electricity and power management
• Utility gas management

Key Players

Some of the key players operating in the market are Advanced Utility System, Agility CIS, Inc., ATS, Inc., Avertra Corporation, Cayenta Canada, Inc., Efluid SAS, EG Utility A/S, Gentrack, Hansen Technologies Corporation, HydroComp, Inc., IBM Corporation, Indra, Northstar Utilities, Open International, Oracle Corporation, SAP SE, Vertexone, and Wipro Limited.

Scope of the Report

The research study analyzes the global Customer Information System industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:

Recent Developments

o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment

Geographic Coverage

o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume

Key Questions Answered by Customer Information System Market Report

1. What was the Customer Information System Market size in 2019 and 2020; what are the estimated growth trends and market forecast (2021-2027).

2. What will be the CAGR of the Customer Information System Market during the forecast period (2021-2027)?
3. Which segments (product type/applications/end-user) were most attractive for investments in 2021? How these segments are expected to grow during the forecast period (2021-2027).
4. Which manufacturer/vendor/players in the Customer Information System Market was the market leader in 2020?
5. Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.