Speech Analytics  Market Trends, Market Share, Industry Size, Growth, Opportunities and Market Forecast – 2022 to 2028

The value of the Speech Analytics market was USD 1,649.34 million in 2020 and is to reach USD 5460.66 million by 2028 and grow at a CAGR of 22% over the forecast period (2022-2028). Voice analytics solutions can turn call recordings into actionable data, then transform the data into valuable insights that are effective across the enterprise. These solutions are used to handle a wide range of customer interactions. Companies around the world have integrated voice analytics through a combination of internally recorded data, social media, and external syndicated data, primarily to create state-of-the-art solutions, better understanding customer requirements and reducing churn.

Company Profile

• Verint Systems
• NICE
• Avaya
• Micro Focus
• Genesys Technologies
• SESTEK
• CallMiner
• Sound Intelligence
• Clarabridge

Market Segmentation

By Component

• Solutions
• Services

By Application

• Customer Experience Management
• Call Monitoring
• Agent Performance Monitoring

By Deployment Mode

• Cloud
• On-premises

By Organization Size

• SMEs
• Large Enterprises

By Vertical

• BFSI
• Retail and eCommerce
• IT and Telecom
• Energy and Utilities

Scope of the Report

The research study analyzes the global Speech Analytics  industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:

Recent Developments

o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment

Geographic Coverage

o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume

Key Questions Answered by Speech Analytics  Market Report

1. What was the Speech Analytics  Market size in 2019 and 2020; what are the estimated growth trends and market forecast (2022-2028).

2. What will be the CAGR of Speech Analytics  Market during the forecast period (2022-2028)?
3. Which segments (product type/applications/end-user) were most attractive for investments in 2022? How these segments are expected to grow during the forecast period (2022-2028).
4. Which manufacturer/vendor/players in the Speech Analytics  Market was the market leader in 2020?
5. Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.