Unified Communications as a Service (UCaaS) Market Global Trends, Market Share, Industry Size, Growth, Opportunities and Market Forecast – 2021 to 2027

Unified Communications as a Service (UCaaS) market size is expected to grow from USD 15.8 billion in 2019 to USD 24.8 billion by 2027, at a (CAGR) of 9% during the forecast period

Increasing acceptance of the Cloud as a Service (CaaS) model across organizations is driving the industry’s growth. Cloud-based unified communications (UC) solutions have driven organizations to transition to cloud platforms due to their continuous innovation and collaboration capabilities.

By Company

• GlobalMeet
• Avaya
• NEC
• Atos Unify
• Dialpad
• Windstream
• Verizon
• Google

Segment by Type

• On-premise
• Cloud Based

Segment by Application

• Voice and Phone
• Conference Solution
• Messaging
• Presence and Instant Messaging
• Client
• Apps That Support Communication

Scope of the Report

The research study analyzes the global Unified Communications as a Service (UCaaS) industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:

Recent Developments

o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment

Geographic Coverage

o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume

Key Questions Answered by Unified Communications as a Service (UCaaS) Market Report

1. What was the Unified Communications as a Service (UCaaS) Market size in 2019 and 2020; what are the estimated growth trends and market forecast (2021-2027).

2. What will be the CAGR of Unified Communications as a Service (UCaaS) Market during the forecast period (2021-2027)?
3. Which segments (product type/applications/end-user) were most attractive for investments in 2021? How these segments are expected to grow during the forecast period (2021-2027).
4. Which manufacturer/vendor/players in the Unified Communications as a Service (UCaaS) Market was the market leader in 2020?
5. Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.